1. Dell has reinstated its founder Michael Dell to lead the firm out of its sagging fortunes replacing his successor Kevin Rollins, who leaves the firm with immediate effect.
2. It has been overhauling virtually every part of the company from the executive ranks to customer service.
3. It will bear new expenses of selling through 3000 Wal-Mart stores. It must assemble a large inventory of machines to keep in stock at each Wal-Mart store as well as manage costs associated with selling through an intermediary.
4. It is likely to continue to increase spending for customer service and technical support.
5. It may boost spending for design and engineering
6. It has started a comprehensive review of costs and plans to eliminate about 8,800 employees over the coming 12 months to deliver better value to customers.
Eliminating staff delivers better value to customers? Or shareholders?
[Click here for full story at: BUSINESSWEEK.COM]
[Click here for full story at: BBCNEWS.COM]
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